This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Zero Effort Technologies Private Limited (“Zefo”) provides you access (hereinafter “Access”) to the websitewww.gozefo.com (hereinafter, the “Website”) and the Zefo mobile application (hereinafter, the “ App”), which enable you to access an internet enabled platform that facilitates buyers and sellers in selling and buying pre-owned used household furniture and goods. (“Services”).
Description of Services and Content Policy
For the purposes of these terms an eligible product will be an item of used household furniture or goods which is owned by you and does not constitute or include a Prohibited Item (as defined hereinafter) (“Eligible Item”).
You may list one or more Eligible Items that you own and propose to sell on the Website/ App along with information and images which fairly and accurately represent the quality and condition of the said Eligible Item. We may facilitate such creation of a detailed listing of the Eligible Item. We will advertise Your listing for a maximum period of 60 days, however in the event the Eligible Item is not sold after expiry of such period, the listing may be brought down and the item will be liquidated.
Zefo, its affiliates, or partners may incidentally provide you with certain services (“Ancillary Services”) which assist you with listing your Eligible Items including cleaning, polishing, photography, shipping and storage. You hereby acknowledge that each of the said
Eligibility to Access
The Website/ App may only be Accessed by persons who can enter into legally binding contracts under the Indian Contract Act, 1872. Zefo reserves the right to limit or terminate your Access, including your ability to contact other Users.
In addition to any charges for Ancillary Services, we also charge a commission of 20% (twenty percent) on the value of successful sales effected on the Website/ App (“Fee Policy”).
We reserve the right to change Our Fee Policy from time to time. Changes to Our Fee Policy shall be posted on the Website/ App and such changes shall become effective within 60 days of such change being posted on the Website/ App, unless otherwise stated. You are solely responsible for compliance of all applicable laws for payments.
You understand, accept and agree that the payment facility provided by Zefo is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment using the existing authorized banking infrastructure and payment gateway networks.
Your Account and Registration Obligations
Use of the Website/ App and Listing Policy
We specifically prohibit any listing or posting of classifieds or information in relation to the following (“Restricted Items”):
You agree, undertake and confirm that Your Access, use of the Websites, use of the App and use of the Services shall be strictly governed by the following:
You shall not: (1) Provide, buy, sell, recommend, post or display on the Website/ App or otherwise deal with any Restricted Items; (2) defame, abuse, harass, stalk, hurt religious or ethnic sentiments of, threaten or otherwise violate the legal rights of others; provide, host, display, upload, modify, or share any information that is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, harms minors or otherwise unlawful in any manner whatever; (3) violate any applicable laws or regulations for the time being in force in or outside India; (4) Provide, host, display, upload, modify, publish, transmit, update or share any information of the nature specified in sub-rule (2) of Rule 3 of The Information Technology (Intermediaries Guidelines) Rules, 2011.
Zefo reserves the right to entertain any advertising on its Website/ App by third parties. Acceptance of advertisements on the Website/ App will be subject to specific advertising terms and conditions which are available on request.
You retain ownership of any intellectual property rights that you hold in content (including videos, opinions, ideas, images, audio files, suggestions, proposals or other materials or information) (collectively, "User Content") that you Provide using the Access and We are not liable for any claims in relation to such User Content.
Compliance with Laws
You shall comply with all the applicable laws including but not limited to the Information Technology Act, 2000 and rules and regulations made thereunder.
Warranties and Indemnity
Trademark, Copyright and Restriction
The Website/ App is controlled and operated by Zefo and information regarding Services is provided by the respective User. Material on the Website/ App is solely for Your personal information. You must not copy, reproduce, republish, or distribute such material in any way, whether directly or indirectly and You must not assist any other person to do so without the prior consent of Zefo and, where applicable, the relevant User.
Intellectual Property Complaint
Zefo respects the intellectual property of others. In case You feel that Your intellectual property has been infringed, You can write to Zefo at Karan@gozefo.com. However, Zefo’s role will only be limited in assisting You in communicating with the User who has infringed Your intellectual property. Zefo will not be obligated to be a part of any proceedings in any manner whatsoever.
You shall be responsible for the collection and payment of any and all of taxes together with the filing of all relevant returns, such as service tax, Value Added Tax (“VAT”)/Central Sales Tax (“CST”) and issuing VAT/CST invoices/credit memos where required. We are not responsible for collecting, remitting or reporting any service tax, VAT/CST or other taxes arising from such sale.
You acknowledge and understand that the title to the goods proposed to be sold on the Website/ App rests with You. We shall not assume any title risk.
Severability and Waiver
Disclaimer of Warranties and Liability
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE WEBSITE/ APP AND THE SERVICE IS ENTIRELY AT YOUR OWN RISK AND THAT THE WEBSITE/ APP AND THE SERVICE ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES. TO THE FULLEST EXTENT PERMITTED BY LAW ZEFO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE/ APP AND YOUR USE THEREOF. ZEFO MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE'S/ APP’S CONTENT OR THE CONTENT OF ANY THIRD PARTY WEBSITES LINKED TO THE WEBSITE/ APP AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE/ APP AND SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE/ APP, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, COMMUNICATED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE/ APP OR THE SERVICE. ZEFO DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR ELIGIBLE ITEM OR SERVICE ADVERTISED ON THE WEBSITE/ APP YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
Limitation of Liability
Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding the Website/ App or the Services.
Applicable Law and Dispute Resolution
In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
You may write to Karan Gupta at the following e-mail address:
You consent to receive communications via electronic records from Zefo periodically and as and when required.